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CLIENT TESTIMONIALS

 

Its been one year since we built out home with Shepard Homes. We had an ambitious timeline- building a large home (over 6,000 total sq ft) in a high velocity flood zone in less than 1 year. And Joey’s team made it happen!

I am really satisfied with the level of support I received from the Shepard Homes team. I had A LOT of change orders and they were patient and kind with me, tracked and accounted for everything… I was provided with regular accounting reports, support from their very awesome officer manager and someone who assisted in the interior/exterior color selection process etc.

Also, they were very good about honoring the 1 year warranty on our home. We had our home inspected at month 11- right before our warranty expired, and I handed the report to the builder with all of the findings. They honored and fixed just about everything in the report.

There were a couple of instances where small assumptions were made by a couple of the subs when I wasn’t present. For example, the type of spindles and hand railing on my balconies, and the particular type of shiplap installed. But, this was our first custom home building experience and I probably should have been ahead of them on those specific details… Although I may have slightly altered the look given the chance on those things (yes I know, I am picky! ), they did turn out beautiful and high quality.

Shepard’s interior carpenter, Wendel, was probably my favorite sub ever! He does amazing work and the quality is impeccable. Wendel works with his two adult sons and I think they are the coast’s best kept secret! If we build again in the area, I would 100% use Shepard Homes. Our home is beautiful and the quality speaks for itself. We were awarded the “best overall custom built new construction” in our sq. ft. category by the Home Builders Association of Mississippi in 2018, for the entire state of Mississippi. That should say something about this builder and his team!

-The Swoger Family

Joey and his team provide first-rate service and are consistently building premier homes all across the coast. Having been in our new home for a little over a month now, we can say with the utmost confidence that Joey and his staff made the process easy, fun, and went the extra mile on our home. Everyone that has visited our home (neighbors, friends, family) has complimented on the craftsmanship, beauty, and they marvel when we describe to them how easy the custom home process was simply by choosing Shepard Homes.

When Joey says him and his team will be available to answer any questions, concerns, or to discuss any changes you dream up, he is not lying. We would contact Brian, Nikki, Tanisha and Joey at all times of the week and weekend and what we always found and truly appreciated, was that they would answer us and treat us like we were their number one priority. We had a top-notch experience with Shepard homes including all the work crews. Joey and his team stand by their word, their work, and we would not have changed one thing about our experience.

What is most rewarding about the experience with Shepard Homes is that they don’t just build your home and turn the door on you, they warranty their work, they address potential issues/problems head on, are transparent on solutions, and best of all they build to your dream.

Our home has brought great joy and pride to not only Alli and I, but to our families, and we encourage anyone considering building to give Shepard Homes the opportunity to build their dream home.

-The Baker Family

“Working with the Shepard team was great. From the early design phase and their good suggestions, to completion; they were a collaborative team, making sure you were informed and pleased with each phase. I had never built before and they made it easy.  We love our new home.  Thanks, Joey, Brian, Nikki, Tanisha and all the Shepard team”.

 -Mr. and Mrs. Bensabat

“After talking with a different builder for over a year and a half and having difficulty getting in touch with him and getting him to draw us up any concrete house plans, we decided it was time to find a different builder. When we spoke with Joey, he got the ball rolling immediately. Brian took a floor plan that we had put together ourselves and made our preliminary house plans in a matter of days. It was exactly what we envisioned! Joey then got us a quote and drew up our contract. The entire process was seamless! With the exception of an uncontrollable weather delay, everything fell right in place. Having to be out of the area during much of the building process, we put complete trust in Joey, Brian, and his staff, and we were not disappointed! They ensured that everything was exactly what we wanted, that it was of the highest quality, and that it was done right. Nikki was always quick to contact us if any questions arose, and she was also quick to respond to our questions. Everyone we worked with along the way was professional and pleasant, and we loved that they offered their expertise to help us make the best decisions throughout our build. Their attention to detail was exceptional! We love our new home, and we highly recommend Shepard Homes!”

“In June, we met with Joey Shepard and his staff to design and decide what we wanted in our new home. The draftsman, Brian, took our ideas and put them to paper and added many other ideas. We were very pleased with his work. Joey was easy to work with along with his staff.  Nikki Walker, his go to person, was fast to react to any questions or changes we needed. We were very pleased with the craftsmanship of the subcontractors used by Shepard Homes.  The house is a solid feeling home and we absolutely love the warmth it portrays. Everyone involved in our building process was very accommodating.”

Thank you Shepard Homes!

Chuck and Theresa Whiteside

“After interviewing prospective builders over a ten year period, we met Joey Shepard. He came to our build site and walked around listening to our plans for what we were looking for.  Right away we knew we had met the right builder to build our dream home.  We gave him our plans and he called us the next day with a quote.  The whole process was so exciting and enjoyable.  Meeting all the suppliers and subcontractors along the way and they were all so happy to be working with Joey.  Everyday Joey and or Brian would be at the construction site.  No detail was left to chance.  Meanwhile Nikki was back at the office, “the person behind the curtain” as in The Wizard of Oz, keeping everything on track.  We don’t know how she does it but we’re glad she does.

After several months of construction We finally moved into our new home. What a blessing.  Now months later we are so happy. The quality of construction and attention to detail are tops.  It’s no wonder Joey is a Builder of the year award winner. The real thrill for us is that we can call any of the subcontractors directly to ask questions or whatever and they are so happy to talk to us.  That goes for Joey and everyone at Shepard Homes as well. We not only have a great new home but also have made many new friends along the way.  Who new building a house could be so much fun.  Please check out the pictures.”

Sincerely,
Bill and Locke Kelley
Gulfport, MS

“Joey and his team were very easy to work with and did a great job building our house! I would recommend Shepard homes to friends and family who are thinking about designing and building their home.”

Mr. and Mrs. Carter

“Deciding to go with Shepard Homes in building our home was without a doubt one of the best decisions we made.    From the very first meeting with Joey and Brian we left their office knowing this was our first and last stop in searching for a builder.  The entire staff exceeded all expectations and were more than attentive no matter when we called, or stopped by their office.  If I had to do it all over again I definitely would go with Shepard Homes and would strongly recommend anyone looking for a builder to do the same.  You can’t go wrong with Shepard Homes the quality and workmanship of their homes is truly unmatched.”

Vincent & Lou Hodges

“We are so happy that we chose Shepard Homes to build our dream home. From the very beginning, the Shepard Homes team exceeded our expectations. They make homebuilding an easy, fun, and stress-free process. They are there to help you and communicate with you every step of the way. They helped us find the perfect floor plan, and we were able to customize it exactly how we wanted.

Joey and his team are wonderful people. We appreciated how straightforward and honest they were about everything. Not only is our home gorgeous, the quality is amazing. Thank you Shepard Homes, for building the perfect home for our family!”

The Jackson Family

For building our first custom home, I was a little skeptical and nervous but Joey and his team made the process so enjoyable and smooth sailing. They are professional, accommodating, and punctual. We couldn’t have chose a better builder to do this process with, especially being completely naive to it all. I would recommend them whole heartedly for anyone who wants to build a custom home!

-The Barbay Family

We have been in our new home for a little over two months and are so completely happy! Our experience with Shepard Homes was excellent. Joey and his awesome staff were there for us every step of the way. Their attention to detail, work ethic, professionalism and communication made our building experience so much better than we anticipated. Our home is everything we dreamt of and more! We would definitely recommend Shepard Homes to anyone looking to build a beautiful, custom home while being guided by a trusted, skilled and experienced home builder.

The Prentiss Family

Dear Joey,

 Far too often there are professional businesses who provide valued services to their clients in a professional manner, and a personal thank you is forgotten to express one’s appreciation. I did not want my personal thank you to be forgotten this time around to your Company, Shepard Homes LLC.

Starting with our initial meeting to discuss the design of this home you have demonstrated your expertise regarding all aspects of home design, construction, and your personal fine detail finishing to ensure the picture-perfect home. It is a warm feeling to know your Company to include your staff have worked in a most proficient and professional manner throughout the construction of my home. I look forward to many many years of comfortable living with my new home that has been designed, fabricated, and completed in a most timely manner by your Company.

Please use this letter as provided herein as my recommendation to your future customer(s) to consideration your Company as their home builder. I’m sure they will be most impressed with your professional business model and building expertise throughout all phases of their new home construction.

 With Kindest Regards,

Joe Ferrara